Understanding my bill
Your service is chargeable from the day we install and activate your broadband. As soon as yo...
Read MoreWhy is my bill different this month?
If your Zzoomm broadband bill is higher or lower than you expected, we understand you’ll want...
Read MoreUpdating your Direct Debit details
If your details change for any reason, update them in My Account as early as possible to help...
Read MoreHow do I get a copy of my bill
You can view and download your bills in the My Account online portal.If you haven’t registere...
Read MoreChanging your Zzoomm payment date
Want to change the date your payment is taken? Just Get in touch with us once your first paym...
Read MorePaying by Direct Debit
All accounts are paid by Direct Debit, so it’s important to keep a valid mandate in place to ...
Read MoreStruggling to pay - Advice and support
Times can be tough. If you’re struggling to pay your bill, have missed a payment, or your cir...
Read MoreMaking a payment
A valid Direct Debit is needed for your Zzoomm broadband account. If your Direct Debit paymen...
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