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Billing

When we bill, making payments and managing your account

Updating your Direct Debit details

If your details change for any reason, update them in My Account as early as possible to help...

How do I get a copy of my bill

You can view and download your bills in the My Account online portal.If you haven’t registere...

Changing your Zzoomm payment date

Want to change the date your payment is taken? Just Get in touch with us once your first paym...

Paying by Direct Debit

All accounts are paid by Direct Debit, so it’s important to keep a valid mandate in place to ...

Struggling to pay - Advice and support

Times can be tough. If you’re struggling to pay your bill, have missed a payment, or your cir...

Making a payment

A valid Direct Debit is needed for your Zzoomm broadband account. If your Direct Debit paymen...

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