Making a payment

A valid Direct Debit is needed for your Zzoomm broadband account. If your Direct Debit payment hasn’t gone through, don’t worry — you can still make a quick payment. Just get in touch and we’ll send you a secure payment link.  

Before making your payment, please take a moment to check your Direct Debit details are correct in My Account, so future payments can be taken automatically.

We accept all major credit and debit cards. Once your payment has been made, it will show on your account within 1 working day.

Please note: if your service has been suspended, it can take up to an hour for this to be lifted after your payment has been made.

This helps avoid delays, missed payments, or the need to make manual payments in future.

 

Why should I use Direct Debit?

  • They're a quick and convenient way to pay your bill. 
  • They're covered by the Direct Debit guarantee, which protects against payments made in error or fraudulently.   
  • Payments are automatically taken from your bank in a safe an secure manner so you do not need to worry about missing a monthly payment. 
  • You won't incur late fees or service suspensions for missed payments 
  • Once you've set it up we can also arrange for payments to be taken on a date that suits you to help you budget