If your details change for any reason, update them in My Account as early as possible to help avoid missed payments or disruption to your broadband service.
Please note: if your next payment is due in less than 7 working days, your new Direct Debit may not be ready in time. If this happens, please contact us and we’ll send you a payment link so your service isn’t affected.
If you do need any help just get in touch, were here to help.