If you can’t get a player app working (like BBC iPlayer, ITVX, Channel 4, 5, and U), follow t...
With Freely, you can watch live TV over the internet. Stream all your fave live and on demand...
Good question! You can restart some live channels over Wi-Fi. So why not all shows? Please vi...
You can pause live TV on most channels when you watch over Wi-Fi for up to 15 mins!You can’t ...
If you need Freely support, there are loads of ways you can get in touch, simply visit this l...
Freely is the latest (and greatest) way to do free TV. No more app-switching to track down yo...
Some programmes (from soaps and dramas to children’s TV and films) are audio described for pe...
Ready to give your TV-watching a serious revamp? We like your style.. To enjoy Freely, you on...
Some Freely TVs and streaming devices support 4K Ultra HD. At the moment, BBC iPlayer and You...
How can I rescan my Freely channels?If your device is only connected via Wi-Fi, all you need ...
Can’t watch your fave shows on demand? Don’t despair! Follow our steps in order until you get...
Did your device give you an error code when trying to view on demand content? Use Freely's Er...
If Freely isn't responding, try leaving and coming back by pressing the Exit or Home button o...
Wondering why you’re seeing different channels on your TV to the ones listed in our guide? De...
This will delete all data from your puck, including login info, and settings you had saved.On...
Have some (or all!) of your channels disappeared? We can help! Follow the steps on this link ...
If your audio isn’t working, or if something sounds a bit off, then check out these steps. Ma...
I can’t update FreelyKeep your puck's software updated to enjoy all the latest Freely feature...
This can happen when something goes wrong (thankfully, this is rare!). As well as the error c...
Struggling to login to a player app like BBC iPlayer, ITVX, Channel 4 or 5? Follow the steps ...
You can get to all channels through the TV Guide, see live programmes, and look ahead seven d...
Keep your streaming device's software updated to enjoy all the latest Freely features. It als...
From subtitles and audio description, to talking devices and hearing induction loops, we offe...
The High Contrast theme is designed to make navigation easier for everyone, especially users ...
Ah, this one’s simple! Your TV should come with instructions to help you set up Freely. The s...
Setting your region is simple as it’s part of the setup process. You’ll be asked to pick your...
The My List feature makes it easy to keep track of your favourite shows, saving you from endl...
If you've forgotten your password for one of the player apps (like BBC iPlayer, ITVX, Channel...
If you’re having issues with Freely and need to uninstall and reinstall, you can do this via ...
These issues can be caused by different things, like slow internet, network congestion, insuf...