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I’m having problems with sound

If your audio isn’t working, or if something sounds a bit off, then check out these steps. Make sure to follow the guidance listed on this link until the problem is sorted!

 

Articles in this section

  • Why is a channel player app not working?
  • Why can’t I stream all channels over the internet?
  • Why can’t I restart some programmes?
  • Why can’t I pause some programmes?
  • Who to contact for support
  • What TV channels can I stream over Wi-Fi?
  • What is audio description?
  • What equipment do I need to get Freely?
  • Watching in 4K/UHD
  • Rescan your device

See all 40 articles

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