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I have an error code on my screen – what now?

This can happen when something goes wrong (thankfully, this is rare!). As well as the error code, there’ll be a message describing the issue. For Freely's error code checker, please visit this link.

Articles in this section

  • Why is a channel player app not working?
  • Why can’t I stream all channels over the internet?
  • Why can’t I restart some programmes?
  • Why can’t I pause some programmes?
  • Who to contact for support
  • What TV channels can I stream over Wi-Fi?
  • What is audio description?
  • What equipment do I need to get Freely?
  • Watching in 4K/UHD
  • Rescan your device

See all 40 articles

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