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Problems watching a channel or live TV

Did your device give you an error code when trying to view on demand content? Use Freely's Error Code Checker to find out what the issue is and the best way to sort it. For additional guidance, please visit this link.

Articles in this section

  • Why is a channel player app not working?
  • Why can’t I stream all channels over the internet?
  • Why can’t I restart some programmes?
  • Why can’t I pause some programmes?
  • Who to contact for support
  • What TV channels can I stream over Wi-Fi?
  • What is audio description?
  • What equipment do I need to get Freely?
  • Watching in 4K/UHD
  • Rescan your device

See all 40 articles

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