Skip to main content
Zzoomm Help Centre home page
Home Our website Community

Search

  1. Zzoomm
  2. Customer Help Centre
  3. Zzoomm broadband add on services
  4. Zzoomm TV
  5. Freely

My Freely TV app has frozen

If Freely isn't responding, try leaving and coming back by pressing the Exit or Home button on your remote. If that doesn’t fix it, follow steps on this link (in order) until Freely has come back to life.

Articles in this section

  • Why is a channel player app not working?
  • Why can’t I stream all channels over the internet?
  • Why can’t I restart some programmes?
  • Why can’t I pause some programmes?
  • Who to contact for support
  • What TV channels can I stream over Wi-Fi?
  • What is audio description?
  • What equipment do I need to get Freely?
  • Watching in 4K/UHD
  • Rescan your device

See all 40 articles

Back to website Terms Contact Us