For information about maintenance or service issues in your area please click on the link below for updates
Maintenance
Maintenance is a routine and essential part of delivering a reliable broadband experience. Our network covers hundreds of thousands of miles of fibre optic cables and infrastructure nationwide, all requiring regular monitoring and upkeep. Rest assured, we’re just working to keep your service running smoothly.
Whenever possible, we schedule maintenance at times that minimise disruption. This page provides updates on planned work or urgent repairs, keeping you informed about any potential impact on your service.
In the unlikely event you experience any issues the first time you log on after any planned maintenance, please switch the power supply off to your router and ONT box), wait 2 minutes, switch back on, and wait for them to restart.
If you're experiencing issues please check our trouble shooting page for guidance.