Refer a Friend Rewards
Refer a Friend is managed by Alklamio, not Zzoomm.
How do I qualify?
You and your referral will be eligible for the reward at the same time once the following conditions are met:
- Both customers are Installed for at least 15 days.
- Both customers have paid their first bill by direct debit, not including account credit or vouchers.
- The email addresses for the referrer and referral’s Zzoomm & Aklamio accounts each match.
When will I receive my reward?
Once eligible, payment is often made from 60 working days.
Our partner Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into your bank account at any time from your referral accounts. Zzoomm reserves the right to include the referral reward in any early termination fees that apply should either the referee or the referral customers terminate their contracts during their minimum contract period. Please refer to clause 3 and 7 of our full Terms and Conditions.
Who do I contact about my Refer a Friend reward?
If you have questions about your referral payment, please visit this help page for further support.
For initial Zzoomm Customer Care for Refer a Friend queries, Aklamio will be able to help, if they then advise you to please get in touch with our team where further support may be required . See full referral terms and information here.