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Customer Help Centre

Welcome to our new Help Centre for customers. This is our first version, and we’re excited to keep building on it. We’ll continue to review, improve and update the content over time, using the questions and feedback we receive from customers to help make it even more useful. We hope you find it helpful and easy to use.

Getting started

Find helpful information to choose, check and set up your broadband service with confidence

  • 4 Articles
  • 1 sections

My Account

Understand and manage their Zzoomm account details.

  • 9 Articles

Billing

When we bill, making payments and managing your account

  • 8 Articles

Zzoomm broadband add on services

Zzoomm TV, Home Phone, WiFi Extenders & Static IP

  • 4 Articles

Broadband Troubleshooting

Hints and tips to help you get the most out of your Broadband

  • 1 Articles
  • 1 sections

Help with your Zzoomm TV

Help and support with your Zzoomm TV service

  • 8 sections

Getting in touch

How to get in touch with customer care at Zzoomm

  • 2 Articles

Company News

Updates and announcements

  • 1 Articles