What is Zzoomm Home phone?
Zzoomm Home Phone lets you make and receive calls through your Zzoomm broadband connection instead of a traditional copper phone line.
It costs £10 per month on a rolling contract and includes unlimited calls to standard UK landlines and mobiles, subject to fair use.
How it all works
Zzoomm Home Phone uses VoIP, which stands for Voice over Internet Protocol. This simply means your calls are made using your broadband connection.
You do not need a separate phone line. Your phone connects through your Zzoomm router, either directly or using a phone adapter, depending on the router you have.
The legal bit
- Home Phone costs £10 per month on a rolling contract.
- Unlimited calls to standard UK landlines and mobiles are included, subject to fair use.
- International, premium-rate, and non-standard numbers are not included in the monthly price.
- If there is a power cut or broadband outage, your Home Phone service will not work.
- We recommend keeping a charged mobile phone available for emergency calls.
- For more information on charges, see the Call Rates and Charges guide.
If you want to add Home phone service to your broadband plan just get in touch.
Frequently asked questions
When will my service go live?
Your Home Phone service will usually go live within 2 working days of your broadband being installed and activated.
What equipment do I need?
- If you have a Zzoomm WiFi hub, plug your phone into the phone port on the back of the hub.
- If you have another Zzoomm router, we’ll send you a phone adapter so you can connect your phone.
How will I know my number?
We’ll email your Home Phone number once your broadband service is live.
Can I keep my current phone number?
Yes. If you asked to bring your current number with you, it usually takes around 12 days to transfer after your broadband is set up. Please do not cancel your service with your current provider before the transfer is complete, as this could mean you lose your number.