Zzoomm Home Phone is a simple, great-value way to make and receive calls through your Zzoomm broadband connection, without needing a traditional copper phone line.
For just £10 per month on a rolling contract, you’ll get unlimited calls to standard UK landlines and mobiles, subject to fair use. It’s a handy option if you still like having a home phone, want an easy way to stay in touch, or prefer the reassurance of a familiar number.
How Zzoomm Home Phone works
Zzoomm Home Phone uses VoIP, which means your calls are made over your broadband connection instead of an old-style phone line. You can still use a home phone, but it connects through your Zzoomm broadband equipment.
You won’t need a separate phone line. Depending on the router you have, you’ll either plug your phone directly into your Zzoomm WiFi hub or use a phone adapter that we’ll provide.
What’s included and important things to know
- Home Phone costs £10 per month on a rolling contract, so you’re not tied into a long-term commitment.
- Unlimited calls to standard UK landlines and mobiles are included, subject to fair use.
- International, premium-rate and non-standard numbers are not included in the monthly price, so these will be charged separately.
- Because the service works through your broadband connection, it won’t work during a power cut or broadband outage.
- We recommend keeping a charged mobile phone available, especially for emergency calls.
- For more information about call costs, please see our Call Rates and Charges guide.
Ready to add Home Phone to your broadband plan? Just get in touch and our friendly team will help you get set up.
Frequently asked questions
When will my Home Phone service go live?
Your Home Phone service will usually go live within 2 working days of your broadband being installed and activated.
What equipment do I need?
- If you have a Zzoomm WiFi hub, you can plug your phone into the phone port on the back of the hub.
- If you have another Zzoomm router, we’ll send you a phone adapter so you can connect your phone easily.
How will I know my number?
We’ll email your Home Phone number to you once your broadband service is live.
Can I keep my current phone number?
Yes. If you asked to bring your current number with you, it usually takes around 12 days to transfer after your broadband is set up. Please do not cancel your service with your current provider before the transfer is complete, as this could mean you lose your number.
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