Contract Buy out

Stuck in a contract with your current provider? Want to leave but high exit fees are making you feel trapped? We're here to help!

Dependent on the package you select you could get reimbursed up to £300 in cash towards exit fees from your old provider.

Eligibility

• In order to be eligible for the contract buyout scheme, you must have a minimum of one month remaining on your existing contract with your current provider.
• From registration, you have up to 90 days to complete your Contract Buyout claim by uploading your final bill showing the early termination fee.

How does it work?

Step 1-  Sign up to your Zzoomm package over the phone, on our website or with one of our friendly field sales agents. Fill out the Contract buyout application. This MUST be done the same day you place your order. 

Step 2- Cancel with your current provider.

Step 3-  Upload proof of your early termination fee from your current provider via our online form here 

Step 4-  Get reimbursed by us. This can take up to 60 days after your connection goes live. 

When will I get reimbursed?

To receive your Contract Buyout reward, you’ll need to follow these steps:

• Sign up for your Zzoomm package and complete the Contract Buyout application on the same day you place your order.
• Have your Zzoomm service installed.
• Pay your first bill.
• Cancel your previous supplier and upload your final bill to your Aklamio account. Your final bill will need to show any early termination fee.
• Once your claim is approved, it can take up to 60 days to receive your cash reimbursement. You can then choose to have it paid into a UK bank account or PayPal account.
• You must submit your claim form within 90 days of generating it.
• For details about how much you can claim, please visit our website.

Now for all the legal stuff.

• To be eligible for the Zzoomm Contract Buyout scheme, you must generate a claim form on the day of order.
• The Zzoomm Contract Buyout scheme cannot be combined with the Zzoomm Refer-a-Friend scheme.
• The Zzoomm Contract Buyout scheme is available on Zzoomm 12-month and 24-month contracts.
• Claim forms must be submitted within 90 days of generating the form.
• The Contract Buyout scheme reimbursement amount is dependent upon the Zzoomm product that you choose for full details please visit our website
• The cash reimbursement amount can be paid into a UK bank account or a PayPal account.
• The validation period for compensation payment is up to 60 days from sale being installed. Customer must have had Zzoomm services installed, paid first bill and cleared the cooling-off period before funds will be transferred.
• The Zzoomm Contract Buyout scheme can be withdrawn at any time

If you do have any further queries about the scheme that are not listed above, please get in touch.  The team are here to help.